Important: This application is not affiliated with or connected to public emergency services such as 911, SAME, fire departments, police, or official ambulances. It must not be used as a replacement or alternative to those official services. It only works within private internal networks defined by the user. By using this application, you agree to the terms of this policy. If you do not agree, please do not use the application.

This application only collects the user's real-time location when an assistance request is activated. No other personal data is collected or stored on external servers. 📍 Location - We use your real-time location to send it to configured contacts during an assistance request. - Location is only obtained when the user activates the assistance feature. - We do not store or share your location with third parties. 📞 Calls and Messages - The application can make assistance calls to predefined numbers. - It can send SMS messages with the user’s location to assistance contacts. - We do not store or share information about the calls or messages sent. 🔐 Personal Data - We do not collect names, email addresses, or any personally identifiable information. - The data entered in the app (such as assistance numbers) is not stored on external servers. 📊 Usage and Diagnostics Data Our app uses Firebase Analytics and Firebase Crashlytics to improve the user experience and application stability. - Firebase Crashlytics collects information about application errors and crashes. This data helps us identify and fix technical issues that may affect app performance. This includes, but is not limited to, the type of error, the device, and the operating system on which it occurred. - Firebase Analytics collects information on how users interact with the app, such as button clicks, visited screens, usage time, and other in-app events. This is used to understand user behavior and improve functionality. Firebase Analytics does not collect personally identifiable data such as names or emails. - Firebase Analytics also collects technical device information, such as phone model, OS version, and network details, which helps us optimize performance. 🔒 Control Over the Use of Your Data with Firebase Analytics If you do not want Firebase Analytics or Firebase Crashlytics to collect usage data, you can disable data collection via your device settings. Here's how: - Android: You can disable usage data collection in your device's privacy settings. - iOS: You can limit ad tracking and data collection in your device's privacy settings. If you choose to disable data collection, some features of the app may be affected. However, the app will still function to fulfill its main purpose: allowing the use of the assistance features.

The location is automatically sent to a private contact or operator designated by the user to facilitate assistance. This app is not affiliated with public emergency services. The collected data is used exclusively to: ✅ Enable the use of the assistance features. ✅ Improve the stability and performance of the app. ✅ Fix bugs and enhance user experience. We do not share your information with third parties except in the following cases: - Legal Compliance: If required by law. - Security: To prevent fraud or technical issues.

We are committed to protecting your information with appropriate security measures. However, no system is 100% secure, and we cannot guarantee absolute security of transmitted data.

To function properly, the app requests the following permissions: Location (GPS): To obtain the exact location in case of assistance. Send messages (SMS/WhatsApp): To share the location with the operator. - (Only Android) Internet Access: To send messages and ensure connectivity. - (Only Android) Make calls: To contact the assistance service directly from the app. - (Only Android)
These permissions are essential for the app to function and are not used for other purposes.

Depending on your country or region, you may have the following rights: - Access the data we have about you. - Request deletion of your information. - Restrict the processing of your data. - Revoke permissions from your device settings. If you want to exercise any of these rights, contact us at phixi.labs@gmail.com .

Our app complies with the following privacy regulations: 🇪🇺 GDPR (General Data Protection Regulation) We comply with EU personal data protection laws, which grant users specific rights over their data. 🇺🇸 CCPA (California Consumer Privacy Act) We comply with California privacy laws, granting California residents rights to control their personal information. 🇦🇷 Law 25.326 on Personal Data Protection (Argentina) This law establishes conditions for handling personal data, ensuring confidentiality, security, and legal compliance. If you have questions about how we protect your information, contact us.

Once the location information is sent and used by the operator to coordinate assistance, the data is automatically deleted from our database. No logs or history of location are stored in the app or our servers. The information is immediately deleted once its purpose is fulfilled, ensuring no unnecessary retention of personal data. We do not track or collect location data outside of the emergency context. This process is automatic and does not require manual intervention, ensuring that your privacy and security are respected at all times.

This app is intended for private use among individuals or internal assistance networks. It must not be used as the sole means of contacting public emergency services, and it does not guarantee immediate response times.

This app is not a medical, security, or emergency service. It does not act as an intermediary between users and official, public, or government services. Its purpose is to allow the user to communicate with previously defined private contacts in personal assistance situations. Phixi Labs does not provide health services, does not employ professional operators, and does not manage ambulances, police, or firefighters.

If you have questions about this Privacy Policy, you can write to us at: ✉ Email: phixi.labs@gmail.com 🌐 Website: https://phixilabs.com

We may update this Privacy Policy in the future. Any changes will be notified within the app. Last updated: August 28, 2025

🔹 This Privacy Policy protects user rights and ensures the app's legal compliance.